Shipping policy
Vizida Pharmaceuticals Private Limited
1. Delivery Coverage
We currently deliver medicines and healthcare products only to locations supported by our partnered courier and pharmacy networks.
2. Delivery Time
Orders are usually processed within 24 hours of confirmation.
Standard delivery time: 2–7 working days, depending on your location.
Prescription orders may take longer due to verification requirements.
3. Shipping Charges
Shipping charges (if applicable) will be displayed at checkout.
Free shipping may be offered on selected orders or promotions.
4. Prescription Requirement
If a prescription is required, shipping will begin only after the prescription is verified by a certified pharmacist.
5. Order Tracking
Once your order is shipped, you will receive updates via email/SMS/WhatsApp (if enabled).
6. Delivery Attempts
Our courier partner will make two attempts. If undelivered, the order will be returned and may require re-shipment charges.
7. Delays
Delays may occur due to:
High demand
Public holidays
Weather conditions
Courier issues
We will notify you in such cases.
8. Contact for Support
For shipping-related questions:
Email: vizidapharmaceuticalspvtltd@gmail.com
Phone: +91 97926-43900