Skip to Content

Terms & Services

Vizida Pharmaceuticals Pvt. Ltd.

Last Updated: [28 nov. 2025]

1. Introduction

Welcome to Vizida Pharmaceuticals Pvt. Ltd. (“we”, “our”, “us”). By accessing or using our website, you agree to follow the terms and conditions mentioned here. Please read this document carefully before using our services.

2. Use of Website

  • You must be at least 18 years old to place an order.

  • Information provided on this website is for general medical understanding and product details only.

  • Misuse of website content, images, or product information is strictly prohibited.

3. Products & Medical Disclaimer

  • All medicines sold on our website follow standard safety and quality guidelines.

  • Our products do not replace professional medical advice.

  • Users should consult a certified healthcare provider for diagnosis, treatment, or prescriptions.

4. Orders & Payments

  • All orders are subject to availability and confirmation.

  • Payment methods may include Razorpay or other trusted gateways.

  • We reserve the right to cancel or reject any order if suspicious or incomplete.

5. Shipping & Delivery

  • Shipping timelines may vary depending on location and courier availability.

  • We aim to dispatch orders as quickly as possible after successful payment.

6. Return & Refund Policy

  • Medicines cannot be returned or exchanged due to health and safety regulations.

  • Refunds are provided only if the product delivered is damaged, wrong, or expired upon arrival.

  • Refund claims must be submitted within 48 hours of delivery with proper photo/video proof.

7. Privacy & Data Protection

  • Your personal information is protected and used only for order processing and customer support.

  • We do not sell, share, or misuse customer data.

8. Intellectual Property

All logos, designs, product descriptions, and website content belong to Vizida Pharmaceuticals Pvt. Ltd. Unauthorized use is not allowed.

9. Limitation of Liability

We are not responsible for:

  • Customer misuse of products

  • Delays caused by courier partners

  • Errors due to customer-provided incorrect information

10. Changes to Terms

We may update these terms at any time. continued use of the website means you accept those changes.

11. Contact Details

For support or questions:

Email: vizidapharmaceuticalspvtltd@gmail.com

Address: P-123, Nehru Enclave, Gomati Nagar Near Lohiya Chouraha Lucknow, Uttar Pradesh - 226010 India